Privacy Policy

Last updated: 04/01/2026

At Brown Bee (brownbee.org), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information

Name
Email address
Shipping and billing address
Phone number
Payment information

Device Information

We automatically collect certain information about your device, including:

IP address
Browser type
Time zone
Cookies and tracking technologies

This helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and services
Prevent fraud and unauthorized transactions
Send marketing emails (only if you opt-in)

Sharing Your Information

We only share your information with trusted partners necessary to operate our store, such as:

Payment processors
Shipping partners
Marketing and analytics providers

Your information is never sold to third parties.

Cookies

Our website uses cookies to:

Improve site functionality
Remember your preferences
Analyze website traffic

You can disable cookies through your browser settings if you prefer.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.

However, no online system is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal information

To request these actions, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@brownbee.org
Website: brownbee.org

Shipping Policy

Last updated: 04/01/2026

Thank you for shopping at Brown Bee. Below you will find our shipping policy outlining delivery times and procedures.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or holidays.

Estimated Delivery Time

Delivery times vary depending on your location.

Typical shipping times:

United States: 7–15 business days
Canada: 10–18 business days
Europe: 10–20 business days
Other countries: 12–25 business days

Because we work with global suppliers, shipping times may occasionally vary.

Shipping Cost

Shipping costs are calculated at checkout.

Occasionally, we offer free shipping promotions on selected products.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.

Tracking information may take 2–5 days to update.

Delayed or Lost Packages

Delivery delays may occur due to:

Customs processing
Weather conditions
High demand periods
Carrier delays

If your package appears lost, please contact our support team and we will assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately before the order is shipped.

Contact Us

If you have questions regarding shipping, please contact us:

Email: support@brownbee.org